Återbetalningspolicy

Refund Policy

Last updated: 2026

This Refund Policy explains how refunds are handled for digital products sold through www.elybear.com.

1. Overview

Because our eBooks are delivered instantly and cannot be returned after download, refunds are limited and are only granted under specific circumstances.

2. When a Refund May Be Granted

A refund may be issued if:

  • The eBook file is defective or corrupted.
  • You accidentally purchased the same eBook more than once.
  • An error occurred with your purchase for which we are responsible.

3. How to Request a Refund

To request a refund:

  • Send an email to contact@elybear.com.
  • Include your order number and the reason for your refund request.

We will review your request and respond within 5 business days.

4. Refund Method

If your refund is approved, the amount will be refunded to the original payment method used for the purchase.

5. No Refunds for Change of Mind

We cannot offer refunds simply because you changed your mind after the eBook has been downloaded.

6. Contact Customer Support

If you have any questions about refunds or need assistance, please contact us by email at contact@elybear.com.