At Elybear, we respect your privacy and do everything we can to protect your personal information when you visit our website, purchase products or contact us.

Website: https://www.elybear.com
Email: contact@elybear.com

1. Who Is Responsible for Your Personal Data?

Data Controller: JEBIFY DIRECT LTD
Brand Name: Elybear
Email: contact@elybear.com

JEBIFY DIRECT LTD is responsible for processing your personal data in accordance with applicable data protection laws.

2. What Personal Data Do We Collect?

Depending on how you use our website, we may collect the following information:

• Your first and last name and contact details.
• Your email address and phone number, if provided.
• Your billing and shipping addresses and other information necessary to process and deliver your order.
• Your order history and information about the products you have purchased.
• Payment-related information necessary to process and confirm payments.
• Technical information, such as your IP address, browser type and information about how you use our website.
• Information you provide when contacting our customer support team.

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.

3. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

• Processing and confirming orders.
• Preparing and shipping the products you have ordered.
• Sending order confirmations and shipping updates.
• Providing customer support and handling questions, complaints, return requests and refund requests.
• Processing payments and preventing fraud.
• Improving the functionality, security and user experience of our website.
• Complying with legal and administrative obligations.
• Sending marketing communications where there is a valid legal basis and, where required, where you have given your consent.

4. How Do We Share Personal Data?

We may share necessary personal data with trusted service providers who help us operate our business, such as:

• Shopify, which provides our e-commerce platform.
• Payment service providers who securely process payments.
• Logistics partners and shipping companies that help process and deliver orders.
• Third-party analytics and marketing service providers, in accordance with applicable laws and your cookie preferences.
• Government authorities and other authorized parties when required by law.

These parties may process personal data only...